Subject: TID: 18981844 - Rammstein - 29/07/2019 - Luzhniki Stadium, Moscow, RU - Broker RU - Contact Seller
From: Rosette Modiri <[email-masked]>
To: India Inbox <[email-masked]>
Cc: Maksim Semenov <[email-masked]>
Date: Fri, 26 Jul 2019 23:50:06 -0700 (MST)

Hi There, 

With reference to TID 18981844, this particular event has been relocated and the buyer has 2 orders under TIDs 18981844 and 22748225. The buyer is claiming that under TID 22748225, he received an email from us with instructions to print the voucher for the new seats however under TID 18981844 he didn't receive any update about the new seats. They only received tickets with the old venue. 

Could you please contact seller support to check with the Broker RU TID 18981844 , whether they received new seats or not for the new venue. 

Kind Regards, 
Rosette 

From: "Maksim Semenov" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Friday, 26 July, 2019 18:44:02 
Subject: 18981844 - Rammstein - 29/07/2019 - Luzhniki Stadium, Moscow, RU - Broker RU - Contact Seller 

Hi Rosette! 

Buyer purchased tix in TID's 22748225 - 18981844 to same event. 

In TID 18981844 she received email from us informing that she need to print voucher to gain entry to this event. 

In TID 22748225 she received ticket with old event location and we never provided her message informing that tix will be valid or any details about voucher that should be printed to gain entry. 

Can we please ask seller or our team about updates? 

Regards 
Maks!