Subject: 20378627 ; Tomorrowland 2019 - Weekend 2 - Magical Friday Pass; 3463236 ; 26/07/2019 12:00 ; Schorre Recreation Area, Boom ; Primary - Sale or Return - Global ; rag
From: Sidje Anne Ginette Ehua <[email-masked]>
To: Rosette Modiri <[email-masked]>
Cc: Parvez Alam <[email-masked]>
Date: Fri, 26 Jul 2019 08:30:49 -0700 (MST)

Hi Rosette, 

Buyer called stating he got rag as tix did not work at the venue. Tix was scanned but was invalid. Buyer previously called and was asked to provide proof of rag, buyer informed that the organisers refused to provide proof and he does not have proof. Buyer is agreed to receive replacement tix. There are tix available on the website. 

Can you please look into this and advise? 

Regards, 
Sidje