Subject: Re: 20867764 - Black Eyed Peas - HR3 Festival 2019 - 07/06/2019 - Sparkassen Arena, Bad Hersfeld, DE - Broker DE - Seller needs to provide POP
From: Elena Lemnaru <[email-masked]>
To: Manuel Scholian <[email-masked]>, India Inbox <[email-masked]>
Cc: Rosette Modiri <[email-masked]>, Brian Sexton <[email-masked]>
Date: Fri, 26 Jul 2019 10:19:50 +0000

Hi @Manuel Scholian<mailto:[email-masked]>,

Can you please have a look?

Kind Regards
Elena

Seller Support Italian

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From: India Inbox <[email-masked]>
Sent: 26 July 2019 11:09:28
To: Elena Lemnaru <[email-masked]>
Cc: Rosette Modiri <[email-masked]>; Brian Sexton <[email-masked]>
Subject: Re: 20867764 - Black Eyed Peas - HR3 Festival 2019 - 07/06/2019 - Sparkassen Arena, Bad Hersfeld, DE - Broker DE - Seller needs to provide POP

Hi @Elena Lemnaru<mailto:[email-masked]> - Could you please help in here?

POP requested by payment team in order to pay the seller the face value.

Kind regards,

Ingrid.

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From: Rosette Modiri <[email-masked]>
Sent: 26 July 2019 08:37
To: India Inbox <[email-masked]>
Cc: Maksim Semenov <[email-masked]>
Subject: TID: 20867764 - Black Eyed Peas - HR3 Festival 2019 - 07/06/2019 - Sparkassen Arena, Bad Hersfeld, DE - Broker DE - Seller needs to provide POP

Hi There,

This particular event got cancelled and the buyer had returned tickets on the deadline (25.06.19) however tickets were lost in transit to Ireland. The buyer has been refunded and payment team is requesting for POP in order to pay the seller the face value.

Could you please please assign to seller support to request POP from the Broker DE.

Kind Regards,
Rosette
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From: "Maksim Semenov" <[email-masked]>
To: "Rosette Modiri" <[email-masked]>
Sent: Friday, 26 July, 2019 13:39:57
Subject: 20867764 - Black Eyed Peas - HR3 Festival 2019 - 07/06/2019 - Sparkassen Arena, Bad Hersfeld, DE - Broker DE - Seller needs to provide POP

Hi Rosette!

Agent FeiChun.Lo send email to me:

Note added to parent workitem 16760019, note text: Hi Maksim,
Buyer has been refunded, please contact seller to provided Proof of Purchase as seller is only entiled for FV.

I'm unable to contact Seller as hi is Broker

Can you please send this case to SS to ask Seller provide us original POP?

Regards
Maks!