Subject: TID: 20867764 - Black Eyed Peas - HR3 Festival 2019 - 07/06/2019 - Sparkassen Arena, Bad Hersfeld, DE - Broker DE - Seller needs to provide POP
From: Rosette Modiri <[email-masked]>
To: India Inbox <[email-masked]>
Cc: Maksim Semenov <[email-masked]>
Date: Fri, 26 Jul 2019 01:37:11 -0700 (MST)

Hi There, 

This particular event got cancelled and the buyer had returned tickets on the deadline (25.06.19) however tickets were lost in transit to Ireland. The buyer has been refunded and payment team is requesting for POP in order to pay the seller the face value. 

Could you please please assign to seller support to request POP from the Broker DE. 

Kind Regards, 
Rosette 

From: "Maksim Semenov" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Friday, 26 July, 2019 13:39:57 
Subject: 20867764 - Black Eyed Peas - HR3 Festival 2019 - 07/06/2019 - Sparkassen Arena, Bad Hersfeld, DE - Broker DE - Seller needs to provide POP 

Hi Rosette! 

Agent FeiChun.Lo send email to me: 

Note added to parent workitem 16760019, note text: Hi Maksim, 
Buyer has been refunded, please contact seller to provided Proof of Purchase as seller is only entiled for FV. 

I'm unable to contact Seller as hi is Broker 

Can you please send this case to SS to ask Seller provide us original POP? 

Regards 
Maks!