Subject: Fwd: 21410812 - All Blacks vs South Africa - The Rugby Championship 2019 - 27/07/2019 19:35 - Wellington Regional Stadium (Westpac), Wellington, NZ - re assign early shift agent
From: Mansi Chhabra <[email-masked]>
To: Shikhil Domingo <[email-masked]>
Cc: Rosette Modiri <[email-masked]>, Valentina Bonente <[email-masked]>
Date: Thu, 25 Jul 2019 19:28:51 -0700 (MST)

Hi Shikhil, 

Please take the ownership of below mentioned cases. 

Kind Regards 
Mansi Chhabra 

From: "Rosette Modiri" <[email-masked]> 
To: "Mansi Chhabra" <[email-masked]> 
Cc: "Valentina Bonente" <[email-masked]> 
Sent: Thursday, July 25, 2019 6:58:36 PM 
Subject: Re: 21410812 - All Blacks vs South Africa - The Rugby Championship 2019 - 27/07/2019 19:35 - Wellington Regional Stadium (Westpac), Wellington, NZ - re assign early shift agent 

Hi Mansi, 

Can you please assign this case to any of your agents to call the seller and request for proof received from the organisers that tickets of the below orders have been invalidated. In case the seller failed to provide , please advise the agent to move the orders to pending sub. 

21432492 - 3 Tickets 
21421108 -2 Tickets 
21410812 -5 Tickets 

Regards, 
Rosette 

From: "Valentina Bonente" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Thursday, 25 July, 2019 18:32:03 
Subject: 21410812 - All Blacks vs South Africa - The Rugby Championship 2019 - 27/07/2019 19:35 - Wellington Regional Stadium (Westpac), Wellington, NZ - re assign early shift agent 

Hi Rose, 

This seller yesterday informed me that the tickets he has uploaded were invalidated by the event organisers. This seller has three sales: 

21432492 - 3 Tickets 
21421108 -2 Tickets 
21410812 -5 Tickets 

I already asked the seller to provide the proof but he did not reply. I cannot call seller as in Australia is too late. 

Can you please assign the case to an EN agent from early shift. 

Thanks 
Val