Subject: Re: TID: 21410812 - All Blacks vs South Africa - The Rugby Championship 2019 - 27/07/2019 19:35 - Wellington Regional Stadium (Westpac), Wellington, NZ - seller sent proof tixs are not valid for his transaction
From: India Inbox <[email-masked]>
To: Rosette Modiri <[email-masked]>
Cc: Brian Sexton <[email-masked]>
Date: Thu, 25 Jul 2019 16:07:12 +0000

Hi Rosette,

Could you please advise the agent to move the below orders to pending substitution once the seller cannot fulfill.

The proof shows the tickets have being invalidated because of  the seller and not because of event mishap, the seller needs to be charged.

Kind regards,

Ingrid.

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From: Rosette Modiri <[email-masked]>
Sent: 25 July 2019 15:43
To: India Inbox <[email-masked]>
Cc: Valentina Bonente <[email-masked]>
Subject: TID: 21410812 - All Blacks vs South Africa - The Rugby Championship 2019 - 27/07/2019 19:35 - Wellington Regional Stadium (Westpac), Wellington, NZ - seller sent proof tixs are not valid for his transaction

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Hi There,

With reference to the above TID, the seller has informed that he received an email from the organisers that all his tickets have been invalidated and provided the proof as well.

Could you please check the proof provided and advise if we can move the below orders to pending replacement or pending substitution.

- 21432492
- 21421108
- 21410812

Kind Regards,
Rosette
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From: "Valentina Bonente" <[email-masked]>
To: "Rosette Modiri" <[email-masked]>
Sent: Thursday, 25 July, 2019 20:36:27
Subject: 21410812 - All Blacks vs South Africa - The Rugby Championship 2019 -  27/07/2019 19:35 - Wellington Regional Stadium (Westpac), Wellington, NZ - seller sent proof tixs are not valid for his transaction

Hi Rose,

This seller informed us that the tickets he has purchased from the event organisers might be invalidated as they cancelled his transaction with him.

I am attaching the proof.

Can you please escalate to the relevant department in order to check if we need to replace or sub.

Thanks
Valentina