Subject: Re: Points to improve regarding the process.
From: Virat Joshi <[email-masked]>
To: Rosette Modiri <[email-masked]>
Cc: Sankarshan Rajan <[email-masked]>
Date: Wed, 24 Jul 2019 10:24:53 +0000

Hi Rose,

Please keep these points noted, Sankarshan will discuss about this in the next meeting.

Kind Regards
Viraat
________________________________
From: Rosette Modiri <[email-masked]>
Sent: 24 July 2019 00:24
To: Virat Joshi <[email-masked]>
Cc: Sankarshan Rajan <[email-masked]>
Subject: Points to improve regarding the process.

Hi Viraat,

Could you please raise the below issues to Brian in order to improve the process :

- Regarding delivery plan UPS Access Point , most of buyers are reporting if we can start informing them about the maximum days ( 10 days) to collect their tickets at the access point. The reason is they're missing the delivery at the access point, they're thinking that they can collect the tickets anytime at the access point.

- Regarding Broker US with Ticketmaster mobile transfer as delivery plan, the Broker US are uploading mobile QR codes while the delivery plan is TMMT. The buyers are unable to download the mobile QR codes due to delivery plan and in case the event is close or in few hours most of them are missing the events.

Thanks for your consideration.

Kind Regards,
Rosette