Subject: 22376225 - Ariana Grande - Date : 17/08/2019 18:00 (Local) - Venue : The O2, London, GB - Broker Pay After Event - UK - Issues while downloading the AXS tickets
From: Neha Sagar <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Wed, 24 Jul 2019 02:24:03 -0700 (MST)

Hi Rosette, 

With reference to TID : 22376225, buyer is having issues while downloading the tickets on AXS app. Buyer cannot locate the tickets on AXS App and he provided the proof of the error. 
Can you please check with the power seller to retransfer the tickets to the buyer. Event is 24 days away. 

Thanks & Regards, 
Neha Sagar