Subject: Re: 22640770, Ultimo, 19/07/2020 21:00, Circus Maximus, Rome, IT, Broker IT, Impossible to wrap up
From: Rosette Modiri <[email-masked]>
To: Alessandro Giannattasio <[email-masked]>
Date: Tue, 23 Jul 2019 11:15:52 -0700 (MST)

Flagged. 

From: "Alessandro Giannattasio" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Tuesday, 23 July, 2019 22:01:58 
Subject: 22640770, Ultimo, 19/07/2020 21:00, Circus Maximus, Rome, IT, Broker IT, Impossible to wrap up 

Hi Rose, 

in this case 22640770 the buyer provided proof of wrong tix, but tix were correct. She came again stating they were incorrect since the face value was very lower than what she paid, the agent sent email with face value blurb, but the previous agent didn't change the subject line. It is a follow up with no pending queries and no action to take. Now I changed subject line but CSL doesn't allow me to wrap up the case because reports an error about guarantee claim case. 

Can you please look into this case and make it close? 

Thanks 

Alessandro