Subject: cases to reassign
From: Edivaldo Manuel Augusto Pereira <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Tue, 23 Jul 2019 09:54:34 -0700 (MST)

Hi Rose, 

Can you please assign the below cases to the respective agents: 

22006421: Email bounce(BR) 
22311408: Case was flagged to inform Broker AR of the new address(waiting for updates from SS team) (EN) 
22718969: Buyer needs to be called and confirm if he was able to collect the tickets at the venue(BR) 
22376225: Case was assigned to a night shift agent who did not take ownership of the case(EN) 
22610010: Email bounce(BR) 
22585327: Case was assigned to me to call the buyer and check if she was able to collect the tickets at the given location. Buyer has been contacted and i replied to your email(BR) 

Regards, 
Edivaldo