Subject: Re: 16759173 // André Rieu // 12/09/2019 18:00 (Local) // Movistar Arena (Coliseo Cubierto El Campin), Bogotá, CO // Power Seller Broker US // ticket transfer cannot be accepted
From: Worchuirin M <[email-masked]>
To: Sheryl Cambronero Estrada <[email-masked]>
Cc: Rosette Modiri <[email-masked]>, Adrian Navarro <[email-masked]>
Date: Mon, 22 Jul 2019 10:08:39 -0700 (MST)

Hi Sheryl, 

Could you please take ownership of this case. 

Kind Regards, 
M.Worchuirin 

From: "Adrian Navarro" <[email-masked]> 
To: "Worchuirin" <[email-masked]> 
Cc: "Rosette Modiri" <[email-masked]> 
Sent: Monday, 22 July, 2019 22:29:47 
Subject: 16759173 // André Rieu // 12/09/2019 18:00 (Local) // Movistar Arena (Coliseo Cubierto El Campin), Bogotá, CO // Power Seller Broker US // ticket transfer cannot be accepted 

Hi Mike /Rosette 

Can we assign this case to a spanish agent?? We have to contact buyer. 

-buyer can't download the tickets. "ticket transfer cannot be accepted by the sender'e email address" 
-Buyer contacted ticket master and they said she have to download the TicketMaster Mobile app from US (not from MX). 

I'm not able to call because the end of my shift. 

Regards. 
Adrian.