Subject: Re: 22718969 - New York Mets Vs. San Diego Padres - 23/07/2019 19:10 (Local) - Citi Field, Flushing, US - Buyer unable to access tickets
From: Rosette Modiri <[email-masked]>
To: Brian Sexton <[email-masked]>
Cc: Edivaldo Manuel Augusto Pereira <[email-masked]>
Date: Mon, 22 Jul 2019 09:11:28 -0700 (MST)

Hi Brian, 

I have advised Edivaldo to call the buyer now. 

Kind Regards, 
Rosette 

From: "Brian Sexton" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Cc: "Edivaldo Manuel Augusto Pereira" <[email-masked]> 
Sent: Monday, 22 July, 2019 21:29:36 
Subject: RE: 22718969 - New York Mets Vs. San Diego Padres - 23/07/2019 19:10 (Local) - Citi Field, Flushing, US - Buyer unable to access tickets 

Hi Rosette, 

It looks like the seller has fulfilled, can the buyer try following the instructions they got in that attached email? 

Kind regards, 

Brian 

From: Rosette Modiri <[email-masked]> 
Sent: Monday 22 July 2019 16:53 
To: India Inbox <[email-masked]> 
Cc: Edivaldo Manuel Augusto Pereira <[email-masked]> 
Subject: TID: 22718969 - New York Mets Vs. San Diego Padres - 23/07/2019 19:10 (Local) - Citi Field, Flushing, US - Buyer unable to access tickets 
Importance: High 

Hi There, 

With reference to the above TID, the buyer has reported that they received an email from a different ticket provider instead of Ticketmaster informing about the transfer of the tickets. The buyer has provided the proof where it's showing they need to download MLB ballpark app to access the tickets. 

Could you please inform CSNY to check the correct delivery plan of this order with the Broker US. 

Kind Regards, 

Rosette 

From: "Edivaldo Manuel Augusto Pereira" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Rosette Modiri" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, 22 July, 2019 19:02:01 
Subject: 22718969 - New York Mets Vs. San Diego Padres - 23/07/2019 19:10 (Local) - Citi Field, Flushing, US - Buyer unable to access tickets 

Hi Rose, 

The buyer of this transaction contacted reporting an issue to access the ticket. The DP is set as ticketmaster but he has received an email (proof attached) from another ticket provider informing about the transfer of the tickets. 

Can you forward this to CSNY in order to contact the Broker and provide further instructions on how to access the tickets as the buyer informed that he is unable to login into the account to access them? 

Regards, 
Edivaldo