From: Rosette Modiri <[email-masked]>
To: Butila Sasi Yannick <[email-masked]>
Date: Mon, 22 Jul 2019 07:54:51 -0700 (MST)

* Buyer needs to be logged onto their Viagogo account. 
    * Buyer needs to download the app. If buyer has an iPhone, this app is automatically on their device, but if tickets do not appear, then ask the buyer to download an app. 
    * Make sure the buyer is not trying to download the links from their PC 
    * If buyer downloads the app, please make sure that after they download 
    * Ticket 1, buyer opens the app again.