Subject: Re: 21019088 - Lohengrin - Bayreuther Festspiele 2019 - 14/08/2019 - Bayreuth - Fan Seller - Another language.
From: Rosette Modiri <[email-masked]>
To: Giada Morello <[email-masked]>
Cc: Bhawna Bilwal <[email-masked]>, Mansi Chhabra <[email-masked]>
Date: Mon, 22 Jul 2019 03:58:03 -0700 (MST)

Hi Giada, 

Can you please take ownership of this case. 

Regards, 
Rosette 

From: "Mansi Chhabra" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Cc: "Bhawna Bilwal" <[email-masked]> 
Sent: Monday, 22 July, 2019 16:17:26 
Subject: Fwd: 21019088 - Lohengrin - Bayreuther Festspiele 2019 - 14/08/2019 - Bayreuth - Fan Seller - Another language. 

Hi Rosette, 

Could you please assign this case to any IT agent. 

Kind Regards 
Mansi Chhabra 

From: "Bhawna Bilwal" <[email-masked]> 
To: "Mansi Chhabra" <[email-masked]> 
Sent: Monday, July 22, 2019 3:55:54 PM 
Subject: 21019088 - Lohengrin - Bayreuther Festspiele 2019 - 14/08/2019 - Bayreuth - Fan Seller - Another language. 

Hi Mansi, 

With reference to above TID seller emailed informing he delivered the tickets to buyer's travel address and provided shipping receipt as a proof, however buyer has no travel address and I called buyer to confirm if they have received the tickets already but buyer is from Italy and couldn't understand english. 

Could you please assign this case to an italian agent to call buyer and confirm if they received the tickets already? 

Thank you for your consideration. 

Kind Regards, 
Bhawna