Subject: Re: TID: 22665403 - The Struts - YOUNG&DANGEROUS TOUR 2019 - 21/07/2019 - Pittsburgh, US - ticket has been transferred but buyer did not receive
From: India Inbox <[email-masked]>
To: Rosette Modiri <[email-masked]>
Cc: Brian Sexton <[email-masked]>
Date: Sun, 21 Jul 2019 11:39:06 +0000

Hi Rosette,

The tix was sent to the buyer via CM.

Could you please ask the agent to inform buyer and leave clear note.

Kind regards,
Ingrid.

________________________________
From: Rosette Modiri <[email-masked]>
Sent: 21 July 2019 11:20
To: India Inbox <[email-masked]>
Cc: Butila Sasi Yannick <[email-masked]>
Subject: TID: 22665403 - The Struts - YOUNG&DANGEROUS TOUR 2019 - 21/07/2019 - Pittsburgh, US - ticket has been transferred but buyer did not receive

Hi There,

With reference to the above TID, the seller sold TicketMaster Mobile - Tickets but he uploaded mobile QR codes therefore the buyer is unable to download the tickets.

Could you please send the tickets to buyer via CM to [email-masked].

Buyer's name : Melissa Heckert

Kind Regards,
Rosette
________________________________
From: "Butila Sasi Yannick" <[email-masked]>
To: "Rosette Modiri" <[email-masked]>
Sent: Sunday, 21 July, 2019 16:43:44
Subject: 22665403 - The Struts - YOUNG&DANGEROUS TOUR 2019 - 21/07/2019 - Pittsburgh, US  - ticket has been transferred but buyer did not receive

Hi Rosette,

With reference to TID: 22665403 ticket has been transferred but buyer did not received an email to claim his ticket, event is in 11 hours away

Could you please escalate this case to the relevant team ?

Regards,
Butila