Subject: Re: 22098901 - James Arthur - 15/10/2019 18:30 - Sheffield City Hall, Sheffield, GB - Broker UK -
From: Rosette Modiri <[email-masked]>
To: Giada Morello <[email-masked]>
Cc: Valentina Bonente <[email-masked]>
Date: Sun, 21 Jul 2019 04:27:12 -0700 (MST)

Hi Giada, 

Can you please inform the buyer that the tickets will be equivalent then inform me to record success for the seller. 

Regards, 
Rosette 

From: "Valentina Bonente" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Saturday, 20 July, 2019 22:02:59 
Subject: 22098901 - James Arthur - 15/10/2019 18:30 - Sheffield City Hall, Sheffield, GB - Broker UK - 

Hi Rose, 

This buyer emailed us on 11/07/19 informing he purchased seat 15 and 16 and he received seats 19 and 20. Agents offered PR or Voucher. Buyer never replied, deadline given for 15/07. 

Can you please forward this case in order to record success for seller. 

PS: please assign this case to IT agent. 

Thanks 
Valentina