Subject: TID: 22359270 - Young The Giant & Fitz and The Tantrums - 19/07/2019 18:00 - St Augustine Amphitheatre, St. Augustine, US( Buyer emailed stating that he did not receive the tickets)
From: Daniel Lupini Ndala <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Sun, 21 Jul 2019 02:46:28 -0700 (MST)

Hi Rosette, 

The event is passed 1 day ago. 

Buyer emailed stating that he did not receive the tickets and provided proofs. 

Checked proofs, the tickets have been transferred, maybe the buyer was unable to download the tickets with ticketmaster app. 

Can you please assigned the case to the night shift agent to following the case by call. 

Regards 
Daniel