Subject: Re: 22530086 - Sammi Cheng - 20/07/2019 20:15 (Local) - Hong Kong Coliseum, Hong Kong, HK - Fan Seller - Approval for replacement
From: Edivaldo Manuel Augusto Pereira <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Fri, 19 Jul 2019 09:29:08 -0700 (MST)

Hi Rose, 

This event is happening in 20 hours and so far there are no updates. 

Could you please check this? 

Regards, 
Edivaldo 

From: "Rosette Modiri" <[email-masked]> 
To: "Edivaldo Manuel Augusto Pereira" <[email-masked]> 
Sent: Wednesday, 17 July, 2019 00:29:58 
Subject: Re: 22530086 - Sammi Cheng - 20/07/2019 20:15 (Local) - Hong Kong Coliseum, Hong Kong, HK - Fan Seller - Approval for replacement 

Flagged. 

From: "Edivaldo Manuel Augusto Pereira" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Tuesday, 16 July, 2019 22:29:40 
Subject: 22530086 - Sammi Cheng - 20/07/2019 20:15 (Local) - Hong Kong Coliseum, Hong Kong, HK - Fan Seller - Approval for replacement 

Hi Rose, 

The buyer of this transaction contacted us stating that the stub was separated from the ticket and provided proof. 
The Seller was contacted and provided photo taken of the tickets before they were shipped to the buyer. 

As we are unable to determine who is at fault on this case, can we move this order to replacement? 

Regards, 
Edivaldo