Subject: Fwd: High Risk tool training document update
From: Worchuirin M <[email-masked]>
To: Amit Kumar Thakur <[email-masked]>, Aditi Bhadoria <[email-masked]>, Vipin Rawat <[email-masked]>, Monish Rawat <[email-masked]>, Siddharth Taneja <[email-masked]>, Nathan <[email-masked]>, Maksim Semenov <[email-masked]>, Sarav Mitar <[email-masked]>
Cc: viraat <[email-masked]>, Team Lead <[email-masked]>
Date: Fri, 19 Jul 2019 09:02:41 -0700 (MST)

Hi all, 

Please read and mark complete ASAP. 

[ https://protect-eu.mimecast.com/s/vZDzCmOV1C546OjCGiaJg?domain=india-ols.talentlms.com | https://india-ols.talentlms.com/unit/view/id:5520 ] 

Amit Kumar Thakur 	Not completed 
Aditi Bhadoria 	Not completed 
Vipin Rawat 	Not completed 
Monish Rawat 	Not completed 
Siddharth Taneja 	Not completed 
Nathan 	Not completed 
Maksim Semenov 	Not completed 
Sarav Mitar 	Not completed 

Kind Regards, 
M.Worchuirin 

From: "Jana Garbe" <[email-masked]> 
To: "Worchuirin" <[email-masked]>, "Brian Sexton" <[email-masked]> 
Cc: "viraat" <[email-masked]>, "Team Lead" <[email-masked]> 
Sent: Friday, 19 July, 2019 14:31:36 
Subject: RE: High Risk tool training document update 

Hi all, 

Please see an overview of who has / has not completed the Wiki page. 

Kind regards, 

Jana 

From: Worchuirin M <[email-masked]> 
Sent: Thursday 18 July 2019 18:03 
To: Brian Sexton <[email-masked]> 
Cc: Jana Garbe <[email-masked]>; Virat Joshi <[email-masked]>; Team Lead <[email-masked]> 
Subject: Re: High Risk tool training document update 

Hi Brian, 

Below are the list of agents on HR. I have asked them to mark the Wiki page as complete. 

Amitej Dhar 

Kunal Rastogi 

Amit Kumar Thakur 

Aditi Bhadoria 

Vipin Rawat 

Monish Rawat 

Siddharth Taneja 

Mutombo Muamba Arnold 

Nathan 

Maksim Semenov 

Om Prakash Singh 

Sarav Mitar 

Kannedy 

David Mboyo 

Kind Regards, 

M.Worchuirin 

From: "Brian Sexton" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Sankarshan" < [ mailto:[email-masked] | [email-masked] ] >, "Worchuirin" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Jana Garbe" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, 18 July, 2019 18:23:59 
Subject: FW: High Risk tool training document update 

Hi both, 

Can you please send me the list of HR agents when you get a chance and also get them to mark the Wiki page as complete. 

[ https://protect-eu.mimecast.com/s/vZDzCmOV1C546OjCGiaJg?domain=india-ols.talentlms.com | https://india-ols.talentlms.com/unit/view/id:5520 ] 

Kind regards, 

Brian 

From: CS Training 
Sent: Thursday 18 July 2019 13:09 
To: John Meerholz < [ mailto:[email-masked] | [email-masked] ] >; CS Training < [ mailto:[email-masked] | [email-masked] ] >; Robert Cosgrove < [ mailto:[email-masked] | [email-masked] ] >; Brian Sexton < [ mailto:[email-masked] | [email-masked] ] >; Geofrey Hassett < [ mailto:[email-masked] | [email-masked] ] >; Francesco Restelli < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: High Risk tool training document update 

Hi all, 

The document has now been updated on the Wiki 

[ mailto:[email-masked] | @Brian Sexton ] to help you with the below – you can ask the agents to go on the Wiki ( [ https://protect-eu.mimecast.com/s/vZDzCmOV1C546OjCGiaJg?domain=india-ols.talentlms.com | https://india-ols.talentlms.com/unit/view/id:5520 ] ) – scroll to the bottom and mark it as complete. If you tell me which agents are responsible for dealing with High Risk Listing, I can send an overview if they have all marked the page as complete  

Kind regards, 

Jana 

From: John Meerholz 
Sent: Thursday 18 July 2019 12:28 
To: CS Training < [ mailto:[email-masked] | [email-masked] ] >; Robert Cosgrove < [ mailto:[email-masked] | [email-masked] ] >; Brian Sexton < [ mailto:[email-masked] | [email-masked] ] >; Geofrey Hassett < [ mailto:[email-masked] | [email-masked] ] >; Francesco Restelli < [ mailto:[email-masked] | [email-masked] ] > 
Subject: High Risk tool training document update 
Importance: High 

All – you are being sent this as you, or your team, have access to the High Risk Tool 

See attached updated training guide – please ensure you share this with all relevant agents/trainers in your respective departments and replace any copies of the older version with the updated version. 

The critical update made to this document relates to All events taking place in the UK – for any events in the UK , despite the high risk type , the proof provided by the seller must exactly match the listing created by the seller. If we can see that a seller has not included seat details that is clearly available on the proof they provided, then we cannot accept the listing and must reject. 

Kindly arrange a training update for any of your agents that use the High Risk tool as soon as possible. 

[ mailto:[email-masked] | @Brian Sexton ] it is critical the outsourcing agents have been updated ASAP and that it can be confirmed by the trainers that the information has been received and understood by all. Please confirm back to me once this has been done. 

Any questions please shout 

Thanks 

John