Subject: not eligible for refund as tixs no returned (event cancelled)
From: Valentina Bonente <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Thu, 18 Jul 2019 05:53:13 -0700 (MST)

As mentioned before, you would have been refunded if you had returned the tickets to us by 04.07.2019. As you did not return the tickets by the given deadline, unfortunately you will not be eligible for a refund.