Subject: 20027536 - Elton John - 30/05/2019 21:00 - Arena di Verona, Verona, IT - FAN SELLER - seller sent POP
From: Valentina Bonente <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Thu, 18 Jul 2019 03:43:10 -0700 (MST)

Hi Rose, 

This event was cancelled. Buyer never provided proof that he shipped tickets back. Seller is asking payment for this sale. As per our procedure we need to pay the face value. Seller sent POP. 

Can you please forward this case to the relevant department in order to look into this. 

Thanks 
Valentina