Subject: RE: Undone Comms - 17/07/2019
From: CS Training <[email-masked]>
To: Brian Sexton <[email-masked]>, Team Lead <[email-masked]>, Virat Joshi <[email-masked]>
Cc: Saurabh Dadu <[email-masked]>, Cian Madigan <[email-masked]>, Robert Cosgrove <[email-masked]>
Date: Wed, 17 Jul 2019 10:57:42 +0000

Hi all,

In addition to the below - the COMMS released today regarding the Matilda Musical have not been included here.

The COMMS reflected below are either from yesterday or before.

  *   Please note that the new hires from yesterday are not require to have the COMMS completed yet - however must have read and confirmed them before start working on cases

I can only emphasise again what Brian mentioned in the email below - reading COMMS is obligatory as process updates / event specific information are provided here. Agents are running risk of not meeting QA standards in audits if the COMMS are not regarded.

  *   In order to avoid for this to happen please chase your agents daily to open the OLS to check for uncompleted COMMs

Kind regards,

Jana

From: Brian Sexton
Sent: Wednesday 17 July 2019 11:53
To: Team Lead <[email-masked]>; Virat Joshi <[email-masked]>
Cc: Saurabh Dadu <[email-masked]>; Cian Madigan <[email-masked]>; Jana Garbe <[email-masked]>; Robert Cosgrove <[email-masked]>
Subject: Undone Comms - 17/07/2019
Importance: High

Hi all,

Again we have the highest number of un-done comms. I know a new one has been released but that new one was released for everyone and still more of them have completed it.

Get these done immediately please. We need to have the lowest number of un-done comms by EOD.

Row Labels
Count of Status
Ashwinee.Latchayya
14
Vijeta
12
Kalimasi.Marvin
12
Dao.Mohammed
12
Urvika.Chaudhary
9
Jessica.Aparecido
9
Eduardo.Fernandez
8
Seeta.Seeta
8
henna.sonatun
8
Daniel.Khing
8
Sumit.Mehra
8
Becho.Jaures
8
rajan.verma
8
Ribhu.Vrat
8
sangeeta.das
7
Mangipudi.Rohit
7
Hemant.Chahar
5
priyanka.girdhar
4
Mbala.Zolana
4
carolina.cardili
4
Gaurav.Suri
4
Gourab.Jain
4
varun.fotedar
3
rohit.singh
3
Rajat.Bhardwaj
3
Gillbrinne.zola
3
Ajay.Thomas
3
Nehal.Ahmad
3
Mujinga.Solange
3
ekanshi.mittal
2
Kannedy.Barai
2
rakesh.dubey
1
Usha.Bisht
1
sheryl.estrada
1
Edivaldo.Pereira
1
Nitish.Sharma
1
Aashirwad.Baliyan
1
Amitej.Dhar
1
David.Mboyo
1
Anant.Tomer
1
Ekta.Sharma
1
Neha.Sagar
1
Fatoumata.Altmueller
1
Pravesh.Singh
1
Gagan.Gupta
1
Daniele.Castiglioni
1
garcia.miguel
1
Sarthak.Joshi
1
Garima.Negi
1
siddharth.taneja
1
Gaurav.Bhatnagar
1
Tasuku.Yamamoto
1
Bhawna.Bilwal
1
Vijender.Sharma
1
giada.morello
1
nitesh.kumar
1
bitu.dutta
1
Omprakesh.Singh
1
Butila.Yannick
1
Amit.KumarThakur
1
aaron.roshy
1
amit.negi
1
Akanksha.Kawtra
1
Sadaf.Jamil
1
himanshu.manral
1
Sankarshan.Rajan
1
Iram.Naz
1
amol.gupta
1
Jacques.Lundja
1
shiv.dutt
1
Jassika.Kapoor
1
Sikander.Singh
1
alessandro.giannattasio
1
sunny.mundriya
1
Jitender.Singh
1
tushar.garg
1
Joel.Samuel
1
Valeria.Julia
1
jorge.mendoza
1
David.Glowalla
1
josue.mussango
1
Cytlali.Monroy
1
amel.simba
1
Nitesh.Singh
1
Kamal.Kant
1
nomatter.makaza
1
Parvez.Mohammad
1
dheeraj.kushwah
1
Poonam.Chawla
1
prateek.nath
1
Karanjeet.Singh
1
Aditi.Bhadoria
1
Kokora.Laurel
1
Daniel.Ndala
1
Kritika.Mirchandani
1
Ravi.Sharma
1
Kunal.Rastogi
1
Ritesh.Sinha
1
lalit.goswami
1
Rosette.Modiri
1
lena.wegner
1
sandeep.rehani
1
maksim.semenov
1
Sanjay.Shrivastava
1
Malobika.Purkayastha
1
Sarav.Mitar
1
Viraat.Joshi
1
Saurabh.Upadhyay
1
Wamiq.Ahmad
1
shelsea.generoso
1
aadil.lone
1
shikhil.domingo
1
cesar.livera
1
Shubham.Saxena
1
mefotso.ornella
1
Sidje.Ehua
1
Mohd.FaizUddin
1
sumit.gangwar
1
Monish.Rawat
1
sunil.kumar
1
vikas.grover
1
Tanu.Tomar
1
Vipin.Rawat
1
Tommaso.Nisi
1
Mutombo.Arnold
1
Anshul.Khandelwal
1
Natalia.Cabrera
1
Valentina.Bonente
1
Nathan.Mbwata
1
Adrian.Navarro
1
Naveen.Kumar
1
Anurag.Pradhan
1
Naveen.Phogat
1
neeti.sharma
1
Ashwani.Panicker
1
muskan.chaudhary
1
Worchuirin.M
1
Mansi.Chabbra
1
matondo.blessing
1
Grand Total
304

Kind regards,
Brian Sexton
Team Leader India
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