Subject: Re: Case id : 17061949 - Call back request - Russian Agent
From: Rosette Modiri <[email-masked]>
To: Maksim Semenov <[email-masked]>
Cc: Shikhil Domingo <[email-masked]>, Mansi Chhabra <[email-masked]>
Date: Wed, 17 Jul 2019 03:51:18 -0700 (MST)

Hi Maksim, 

Can you please take ownership of this case. 

Kind Regards, 
Rosette 

From: "Mansi Chhabra" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Cc: "Shikhil Domingo" <[email-masked]> 
Sent: Wednesday, 17 July, 2019 16:04:11 
Subject: Fwd: Case id : 17061949 - Call back request - Russian Agent 

Hi Rosette, 

Could you please assign this case RU agent. 

Kind Regards 
Mansi Chhabra 

From: "Shikhil Domingo" <[email-masked]> 
To: "Mansi Chhabra" <[email-masked]> 
Sent: Wednesday, July 17, 2019 3:55:02 PM 
Subject: Case id : 17061949 - Call back request - Russian Agent 

H Mansi, 

This is in reference to the above case id. The case opened as a customer mail. 

The buyer forgot the email address which was used for registration. Tried to call buyer and confirm the details but she only speak Russian and not able to converse in English. Please assign the case to a Russian agent to call buyer and confirm the details. 

TID : 20380010 
Buyer's Name : Алина Глебова 
Email address used for transaction: [email-masked] 
Contact No: +79140274233 

Thanks & Regards 

Shikhil