Subject: 22398391 - Salmo - 28/06/2019 21:00 - Parco Nord Bologna, Bologna, IT - Fan Seller - need to investigate a charge
From: Valentina Bonente <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Wed, 17 Jul 2019 00:44:57 -0700 (MST)

Hi Rose, 

For this sale, seller is just chasing payment. I checked and he has another sale 22408291, where buyer was RAG. We informed him that he will be charged. First email : 
The total charge is: € 50.00. In this case, to recover the amount that has been refunded to the buyer; € 30.29 will be withheld from your future sales, while the rest of the amount due, € 19.71, will be charged to the credit card that was given as a guarantee for the announcement. 

Then we sent another email : 
In this case we will deduct the sum of € 17.60 from your future sales or from the credit card provided to guarantee the sale. 

In Transaction Payment Diagnostics there are two charges. I think it is an error as the total charge is 50 EUR only. 

Can you please check and forward this case in order to remove the second charge. 

Thanks 
Valentina