Subject: Re: 22530086 - Sammi Cheng - 20/07/2019 20:15 (Local) - Hong Kong Coliseum, Hong Kong, HK - Fan Seller - Approval for replacement
From: Rosette Modiri <[email-masked]>
To: Edivaldo Manuel Augusto Pereira <[email-masked]>
Date: Tue, 16 Jul 2019 11:59:58 -0700 (MST)

Flagged. 

From: "Edivaldo Manuel Augusto Pereira" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Tuesday, 16 July, 2019 22:29:40 
Subject: 22530086 - Sammi Cheng - 20/07/2019 20:15 (Local) - Hong Kong Coliseum, Hong Kong, HK - Fan Seller - Approval for replacement 

Hi Rose, 

The buyer of this transaction contacted us stating that the stub was separated from the ticket and provided proof. 
The Seller was contacted and provided photo taken of the tickets before they were shipped to the buyer. 

As we are unable to determine who is at fault on this case, can we move this order to replacement? 

Regards, 
Edivaldo