Subject: Fwd: 22659775 - Muse - 13/07/2019 - San Siro, Milan, IT - Broker IT - shipment failed
From: Rosette Modiri <[email-masked]>
To: Valeria Julia <[email-masked]>
Date: Tue, 16 Jul 2019 03:54:14 -0700 (MST)

Hi Valeria, 

Can you please check this with the buyer. 

Regards, 
Rosette 

From: "Ilaria Barletta" <[email-masked]> 
To: "India Inbox" <[email-masked]>, "Rosette Modiri" <[email-masked]> 
Cc: "Valeria Julia" <[email-masked]> 
Sent: Monday, 15 July, 2019 13:49:13 
Subject: Re: 22659775 - Muse - 13/07/2019 - San Siro, Milan, IT - Broker IT - shipment failed 

Hi all, 

sorry for the delay but i was off last Saturday. 

Seller here informed he tried to deliver tickets but none was at the address provided. 

Seller did not use glovo but tried to deliver tickets himself. 

A "+" was missing in B phone number, seller thought number was wrong. 

Seller agreed to leave his phone number to the bar owner and forward it to buyer if and when he would have gone there. 

Seller confirmed his availability to deliver tickets at the event considering that he had to go himself. 

Considering seller cannot provide proof of attempted delivery, seller is not entitled to payment. 

Can we please check with buyer if by any chance he received tickets at the end? 

Kind Regards, 

Ilaria 

Seller Support IT 

From: India Inbox 
Sent: 13 July 2019 14:14:57 
To: Rosette Modiri; Ilaria Barletta 
Cc: Valeria Julia 
Subject: Re: 22659775 - Muse - 13/07/2019 - San Siro, Milan, IT - Broker IT - shipment failed 
Hi [ mailto:[email-masked] | 
@Ilaria Barletta ] 

Could you please help with the below? 

Kind regards, 

Julia 

From: Rosette Modiri <[email-masked]> 
Sent: 13 July 2019 13:13 
To: India Inbox 
Cc: Valeria Julia 
Subject: TID: 22659775 - Muse - 13/07/2019 - San Siro, Milan, IT - Broker IT - shipment failed 
Hi There, 

With reference to the above TID, the seller has informed that the first delivery failed with ELS as the delivery address was closed and the buyer is now requesting for the new delivery, stating that they are in front of the door and waiting for the delivery. 

Could you please contact seller support to check with the Broker IT if they can attempt the second delivery. 

Note: The delivery boy can contact the below phone numbers once reached the address. 

- 00340656589417 (Andoni) 

- 00340618861079 (Estafani) 

Kind Regards, 
Rosette 

From: "Valeria Julia" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Saturday, 13 July, 2019 17:59:46 
Subject: TID: 22659775 - Muse - 13/07/2019 - San Siro, Milan, IT - Broker IT - shipment failed 

Respected Ma'am, 

Broker emailed saying the Glovo courier guy went to the DA at 12.30 and the place was close. Buyer called asking how is all so when I informed the buyer about the situation, he told me they are in the door waiting for him. 

Can we ask the broker to ship again and ask the delivery boy to call 00340656589417 (Andoni) 00340618861079 (Estafani) once reached the DA? 

Thanking you in advance for your help. 

Kind Regards, 
Valeria.