Subject: Re: 22170070 - Roberto Bolle & Friends - 16/07/2019 - 21:15 - Arena di Verona, Verona, IT - Fan Seller - Request to provide tix to the buyer
From: Worchuirin M <[email-masked]>
To: bruna pinzon <[email-masked]>
Cc: Rosette Modiri <[email-masked]>, Neha Sagar <[email-masked]>, shauna hedderman <[email-masked]>
Date: Mon, 15 Jul 2019 10:43:27 -0700 (MST)

Hi Bruna, 

Order is pending replacement and buyer has accepted alternate ticket with partial refund. 

Could you please inform to bruno.franjkovic? 

@ Neha, Henceforth please do not action or confirm the buyer they will be receiving the alternate tickets but advise that case has been forwarded to relevant team. 

Kind Regards, 
M.Worchuirin 

From: "Neha Sagar" <[email-masked]> 
To: "Worchuirin" <[email-masked]> 
Cc: "Rosette Modiri" <[email-masked]> 
Sent: Monday, 15 July, 2019 21:52:08 
Subject: 22170070 - Roberto Bolle & Friends - 16/07/2019 - 21:15 - Arena di Verona, Verona, IT - Fan Seller - Request to provide tix to the buyer 

Hi Rosette, 

With reference to TID : 22170070, agent bruno.franjkovic offered alternative tickets to the buyer due to a damage during shipment (Tix are returned to Limerick). The buyer called and accepted the alternative tickets with compensation. 

Event is tomorrow in the night, so please inform the relevant department to provide tix to buyer. 

Regards, 
Neha Sagar