Subject: Re: 22217681-Jennifer Lopez-30/06/2019-United Center, Chicago, US-Power Seller-Buyer asking for correct tickets
From: Gaurav Bhatnagar <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Sat, 13 Jul 2019 15:00:02 -0700 (MST)

Hi Rosette, 

Can you please inform the team that buyer has already initiated chargeback so we informed the buyer that we will consider it as a refund from our side and accept the chargeback. I am not going to escalate this case to payment team. Please inform to team is needed. Case has been closed at my end now. 

Thank you for your patience and consideration. 

Kind Regards, 
Gaurav 
Team Viagogo 

From: "Gaurav Bhatnagar" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Wednesday, 10 July, 2019 23:54:24 
Subject: Re: 22217681-Jennifer Lopez-30/06/2019-United Center, Chicago, US-Power Seller-Buyer asking for correct tickets 

Hi Rosette, 

Can you please check this waiting for reply. 

Kind Regards 
Gaurav 
Team Viagogo 

From: "Gaurav Bhatnagar" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Sunday, 7 July, 2019 00:53:13 
Subject: 22217681-Jennifer Lopez-30/06/2019-United Center, Chicago, US-Power Seller-Buyer asking for correct tickets 

Hi Rosette, 

With the reference of TID 22217681 buyer is asking for resolution as he has got wrong date tickets from the seller and case has been flagged earlier by another agent but since last 5 days team has not informed us any update related to this query. Please look into this issue and resolve it as soon as possible. 

Thank you for your patience and consideration. 

Kind Regards 
Gaurav 
Team Viagogo