Subject: 21109179 - Montreal Impact vs Toronto FC - 13/07/2019 19:30 - Saputo Stadium, Montreal, CA - Ticket Network - Issue downloading tickets
From: Anurag Pradhan <[email-masked]>
To: Anshul Khandelwal <[email-masked]>
Cc: Rosette Modiri <[email-masked]>
Date: Sat, 13 Jul 2019 10:03:50 -0700 (MST)

Hi Anshul, 

Please take ownership of the tickets. 

Regards, 

Anurag 

From: "Rosette Modiri" <[email-masked]> 
To: "Anurag Pradhan" <[email-masked]> 
Cc: "Mujinga Kayitula Solange" <[email-masked]> 
Sent: Saturday, 13 July, 2019 21:33:52 
Subject: Re: TID: 21109179 - Montreal Impact vs Toronto FC - 13/07/2019 19:30 - Saputo Stadium, Montreal, CA - Ticket Network - Issue downloading tickets 

From: "India Inbox" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Cc: "Mujinga Kayitula Solange" <[email-masked]> 
Sent: Saturday, 13 July, 2019 21:21:36 
Subject: Re: TID: 21109179 - Montreal Impact vs Toronto FC - 13/07/2019 19:30 - Saputo Stadium, Montreal, CA - Ticket Network - Issue downloading tickets 

Hi Anurag, 

Can you please advise any of your agent to call this buyer and asked for the error message they are getting when downloading the tickets. 

Kind regards, 

Rosette 

From: Rosette Modiri <[email-masked]> 
Sent: 13 July 2019 15:39 
To: India Inbox 
Cc: Mujinga Kayitula Solange 
Subject: TID: 21109179 - Montreal Impact vs Toronto FC - 13/07/2019 19:30 - Saputo Stadium, Montreal, CA - Ticket Network - Issue downloading tickets 
Hi There, 

With reference to the above TID, The buyer has reported that they are unable to download their tickets, they are getting an error message when clicking on the download link and the event is in 8 hours away. 

Could you please send the tickets to buyer via CM to [email-masked]. 

Kind Regards, 
Rosette 

From: "Mujinga Kayitula Solange" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Saturday, 13 July, 2019 19:32:13 
Subject: TID: 21109179 - Montreal Impact vs Toronto FC - 13/07/2019 19:30 - Saputo Stadium, Montreal, CA - Ticket Network - Issue downloading tickets 

Hi Rose, 

With reference to above TID, Buyer is stating when she trying to download the tickets , there is an error "Page not found 
Sorry! The page you are looking for is not found" appearing. 

Although on the system it shows that the tickets have been uploaded since 12/07/2019 14:51, i'm unable to view them on the system. 

Could you please forward to the relevant team for further help? 

Kind Regards, 
Sarah