Subject: Re: 22662193 - North Sea Jazz Festival 2019 - Saturday - 13/07/2019 14:30 - Ahoy, Rotterdam, NL - fan seller - need to send tix to another email ID
From: India Inbox <[email-masked]>
To: Rosette Modiri <[email-masked]>
Cc: Valentina Bonente <[email-masked]>
Date: Sat, 13 Jul 2019 14:39:19 +0000

Hi @Valentina Bonente<mailto:[email-masked]>

I have sent ticket to buyers email address which she used on viagogo website.
Please note that seller did not provide original PDF. It is only a screenshot from ticket.
If buyer gets RAG I think we have to blame the seller here.

Kind regards,

Julia

________________________________
From: Rosette Modiri <[email-masked]>
Sent: 13 July 2019 14:01
To: India Inbox
Cc: Valentina Bonente
Subject: TID: 22662193 - North Sea Jazz Festival 2019 - Saturday - 13/07/2019 14:30 - Ahoy, Rotterdam, NL - fan seller - need to send tix to another email ID

Hi There,

With reference to the above TID, the buyer has reported that she is unable to download the tickets and tried to change the email address on the account but she couldn't and has provided the new email ID to receive the tickets.

Could you please send the tickets to buyer via CM to [email-masked] as the event has already started.

Kind Regards,
Rosette
________________________________
From: "Valentina Bonente" <[email-masked]>
To: "Rosette Modiri" <[email-masked]>
Sent: Saturday, 13 July, 2019 19:18:00
Subject: 22662193 - North Sea Jazz Festival 2019 - Saturday - 13/07/2019 14:30 - Ahoy, Rotterdam, NL - fan seller - need to send tix to another email ID

Hi Rose,

This buyer did not receive any email from us. She did not download the ticket yet.

She wants the ticket on [email-masked] - She tried to change the email through her account but she might be already registered.

Can you please ask to send the ticket directly to her email ID [email-masked]

thanks
Valentina