Subject: TID: 22662193 - North Sea Jazz Festival 2019 - Saturday - 13/07/2019 14:30 - Ahoy, Rotterdam, NL - fan seller - need to send tix to another email ID
From: Rosette Modiri <[email-masked]>
To: India Inbox <[email-masked]>
Cc: Valentina Bonente <[email-masked]>
Date: Sat, 13 Jul 2019 07:01:28 -0700 (MST)

Hi There, 

With reference to the above TID, the buyer has reported that she is unable to download the tickets and tried to change the email address on the account but she couldn't and has provided the new email ID to receive the tickets. 

Could you please send the tickets to buyer via CM to [email-masked] as the event has already started. 

Kind Regards, 
Rosette 

From: "Valentina Bonente" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Saturday, 13 July, 2019 19:18:00 
Subject: 22662193 - North Sea Jazz Festival 2019 - Saturday - 13/07/2019 14:30 - Ahoy, Rotterdam, NL - fan seller - need to send tix to another email ID 

Hi Rose, 

This buyer did not receive any email from us. She did not download the ticket yet. 

She wants the ticket on [email-masked] - She tried to change the email through her account but she might be already registered. 

Can you please ask to send the ticket directly to her email ID [email-masked] 

thanks 
Valentina