Subject: Re: 22659775 - Muse - 13/07/2019 - San Siro, Milan, IT - Broker IT - shipment failed
From: India Inbox <[email-masked]>
To: Rosette Modiri <[email-masked]>, Ilaria Barletta <[email-masked]>
Cc: Valeria Julia <[email-masked]>
Date: Sat, 13 Jul 2019 13:14:57 +0000

Hi @Ilaria Barletta<mailto:[email-masked]>

Could you please help with the below?

Kind regards,

Julia

________________________________
From: Rosette Modiri <[email-masked]>
Sent: 13 July 2019 13:13
To: India Inbox
Cc: Valeria Julia
Subject: TID: 22659775 - Muse - 13/07/2019 - San Siro, Milan, IT - Broker IT - shipment failed

Hi There,

With reference to the above TID, the seller has informed that the first delivery failed with ELS as the delivery address was closed and the buyer is now requesting for the new delivery, stating that they are in front of the door and waiting for the delivery.

Could you please contact seller support to check with the Broker IT if they can attempt the second delivery.

Note: The delivery boy can contact the below phone numbers once reached the address.

- 00340656589417 (Andoni)

- 00340618861079 (Estafani)

Kind Regards,
Rosette
________________________________
From: "Valeria Julia" <[email-masked]>
To: "Rosette Modiri" <[email-masked]>
Sent: Saturday, 13 July, 2019 17:59:46
Subject: TID: 22659775 - Muse - 13/07/2019 - San Siro, Milan, IT - Broker IT - shipment failed

Respected Ma'am,

Broker emailed saying the Glovo courier guy went to the DA at 12.30 and the place was close. Buyer called asking how is all so when I informed the buyer about the situation, he told me they are in the door waiting for him.

Can we ask the broker to ship again and ask the delivery boy to call 00340656589417 (Andoni) 00340618861079 (Estafani) once reached the DA?

Thanking you in advance for your help.

Kind Regards,
Valeria.