Subject: Re: 22651585 - Rammstein - 18/08/2019 - Ullevaal Stadion, Oslo, NO - Broker NO - buyer is claiming about the wrong section received.
From: India Inbox <[email-masked]>
To: Rosette Modiri <[email-masked]>, Shanice McNally <[email-masked]>
Cc: Maksim Semenov <[email-masked]>
Date: Sat, 13 Jul 2019 10:19:29 +0000

Hi @Shanice McNally<mailto:[email-masked]>

Could the below please be assigned to check proof of purchase from seller?

  *   seller listed section 405
  *   buyer received section 305
  *   305 is not on venue map

Kind regards,

Julia

________________________________
From: Rosette Modiri <[email-masked]>
Sent: 13 July 2019 09:53
To: India Inbox
Cc: Maksim Semenov
Subject: TID: 22651585 - Rammstein - 18/08/2019 - Ullevaal Stadion, Oslo, NO - Broker NO - buyer is claiming about the wrong section received.

Hi There,

With reference to the above TID, the buyer had purchased tickets in section 405 however they received tickets in section 305. We investigated on the official website and found out that there is no section 305 on the venue map.

Could you please contact seller support to request for proof of purchase from the Broker NO.

Kind Regards,
Rosette
________________________________
From: "Maksim Semenov" <[email-masked]>
To: "Rosette Modiri" <[email-masked]>
Sent: Saturday, 13 July, 2019 14:19:41
Subject: TID: 22651585 - Rammstein - 18/08/2019 - Ullevaal Stadion, Oslo, NO - Broker NO - buyer is claiming about the wrong section received.

Hi Rosette!

Buyer purchased tickets in Section 405 with listing notes - Ticket and Meal; Includes VIP; VIP Lounge - but received tickets in Section 305 and emailed us telling that there is no such section in venue map. I checked this information and can confirm that there is no section 305 in venue map.

Can you please send this information to relevant team to confirm about section?

Regards
Maks!