Subject: 22602494 - Catfish and the Bottlemen & Bastille - TRNSMT Festival 2019 - Saturday - 13/07/2019 - Glasgow Green, Glasgow, GB - Broker Uk - Ticketmaster barcode not appearing
From: "Nathan Constant. Mbwata" <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Sat, 13 Jul 2019 02:15:46 -0700 (MST)

Hi Rosette, 

Can you please check this case as urgent the event is within 2 hours away, buyer called complaining about the tickets barcode can not appear on their ticketmaster account, 
while the suggestion was to tried to download the tickets from the computer this was still the same, case was flagged by the previous agent but no resolution was given a way. 

Kindly check this with the relevant team as a priority case buyer so anxious event is too close. 

Best regards, 
Nathan