Subject: Fwd: 22443153 -- Manel - 29/11/2019 -- La Mirona, Salt, ES - Broker ES -- Wrong tickets
From: Rosette Modiri <[email-masked]>
To: Sheryl Cambronero Estrada <[email-masked]>
Cc: Neeti Sharma <[email-masked]>
Date: Fri, 12 Jul 2019 23:09:10 -0700 (MST)

Hi Sheryl, 

FYI, 

@ Neeti please take the ownership of this case as advised earlier. 

Thanks, 
Rosette 

From: "Rosette Modiri" <[email-masked]> 
To: "India Inbox" <[email-masked]> 
Cc: "Neeti Sharma" <[email-masked]> 
Sent: Tuesday, 9 July, 2019 17:52:51 
Subject: Re: 22443153 -- Manel - 29/11/2019 -- La Mirona, Salt, ES - Broker ES -- Wrong tickets 

Hi Julia, 

Thanks for the great help. I have advised the agent to take the action accordingly. 

Kind Regards, 
Rosette 

From: "India Inbox" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Cc: "Neeti Sharma" <[email-masked]> 
Sent: Tuesday, 9 July, 2019 17:43:07 
Subject: Re: 22443153 -- Manel - 29/11/2019 -- La Mirona, Salt, ES - Broker ES -- Wrong tickets 

Hi Rose, 

The tickets look okay but the buyer claims there would be no name on the ticket and the price would be 3 times as high as the FV. This looks like a different price issue with the buyer here. 

Could agent please assure buyer tickets are correct and valid and explain different price? 

Kind regards, 

Julia 

From: Rosette Modiri <[email-masked]> 
Sent: 09 July 2019 11:46 
To: India Inbox 
Cc: Neeti Sharma 
Subject: TID: 22443153 -- Manel - 29/11/2019 -- La Mirona, Salt, ES - Broker ES -- Wrong tickets 
Hi There, 

With reference to the above TID, the seller uploaded scans and the buyer is worried about the quality of the tickets. 

Could you please assign to seller support to check with the Broker ES if they can provide us with the original PDF of the tickets. 

Kind Regards, 
Rosette 

From: "Neeti Sharma" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Tuesday, 9 July, 2019 16:49:24 
Subject: TID: 22443153 -- Manel - 29/11/2019 -- La Mirona, Salt, ES - Broker ES -- Wrong tickets 

Hi Rose , 

The buyer did not receive the correct tickets and received of low quality .. Could not stop the seller payment as the state is complete.. 

Please could you pass to the relevant department? 

Thank you for your help 
Neeti