Subject: RE: 22378416 - The Cure - Mad Cool Festival - Saturday - 13/07/2019 17:00 (Local) - Valdebebas-Ifema, Madrid, ES - Broker HR - Order partially fulfilled
From: Ciara Gillick <[email-masked]>
To: Brian Nugent <[email-masked]>, Brian Sexton <[email-masked]>
Cc: Rosette Modiri <[email-masked]>, "[email-masked]" <[email-masked]>
Date: Fri, 12 Jul 2019 15:37:38 +0000

Hi all,

Seller and also Spec Ops have confirmed the e-tickets can be used to exchange for the bracelets at the event

Kind regards
Ciara

________________________________
From: Brian Nugent
Sent: Friday, July 12, 2019 4:21:51 PM
To: Brian Sexton; Ciara Gillick
Cc: Rosette Modiri; [email-masked]
Subject: Re: 22378416 - The Cure - Mad Cool Festival - Saturday - 13/07/2019 17:00 (Local) - Valdebebas-Ifema, Madrid, ES - Broker HR - Order partially fulfilled

@Ciara Gillick<mailto:[email-masked]> Can you assist here please.

The buyer is advising they need bracelets to access the event however the seller has provided e-tickets.

Can you contact the seller and ask them for proof the buyer can get the Bracelets with the e-tickets provided.

Kind Regards,

Brian Nugent
Seller Support

________________________________
From: Brian Sexton
Sent: 12 July 2019 16:18:51
To: Brian Nugent
Cc: Rosette Modiri; [email-masked]
Subject: FW: 22378416 - The Cure - Mad Cool Festival - Saturday - 13/07/2019 17:00 (Local) - Valdebebas-Ifema, Madrid, ES - Broker HR - Order partially fulfilled

Hi Brian,

Could someone please check with this Broker HR if they have received bracelets for the event or if this is one of those orders where e-tickets can be exchanged for bracelets?

Kind regards,

Brian

From: Rosette Modiri <[email-masked]>
Sent: Friday 12 July 2019 16:02
To: India Inbox <[email-masked]>
Cc: Edivaldo Manuel Augusto Pereira <[email-masked]>
Subject: TID: 22378416 - The Cure - Mad Cool Festival - Saturday - 13/07/2019 17:00 (Local) - Valdebebas-Ifema, Madrid, ES - Broker HR - Order partially fulfilled

Hi There,

With reference to the above TID, the buyer is chasing the bracelet as she has only received the e-ticket. For this particular event, the buyers need the e-tickets along with the bracelets in order to access the event.

Could you please contact seller support to check with the Broker HR if they have received the bracelet or not for this event.

Kind Regards,

Rosette

________________________________

From: "Edivaldo Manuel Augusto Pereira" <[email-masked]<mailto:[email-masked]>>
To: "Rosette Modiri" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, 12 July, 2019 18:58:44
Subject: 22378416 - The Cure - Mad Cool Festival - Saturday - 13/07/2019 17:00 (Local) - Valdebebas-Ifema, Madrid, ES - Broker HR - Order partially fulfilled

Hi Rose,

The buyer of this transaction contacted us chasing the bracelet for this event as she only received an E-ticket.

Can you please forward this to SS team in order to contact the Broker HR

Regards,
Edivaldo