Subject: 22460121 - Die Große Giuseppe Verdi Gala 2019 - 05/07/2019 - Kasemattenbühne, Graz, AT - Fan Seller - Seller didn't provide us POP
From: Maksim Semenov <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Fri, 12 Jul 2019 06:25:56 -0700 (MST)

Hi Rosette! 

Buyer on this TID contacted us telling that she received wrong ticket - Row 37 seat 11. However the rows ended at 31. Buyer went home. 

Our agent didn't stopped Seller payment and seller already paid. 

Can you please advise can we refund buyer or not? 

Regards 
Maks!