Subject: Re: 20495376,Windies vs New Zealand - Cricket World Cup 2019 ,2873252, 22/06/2019 13:30,Old Trafford (LCCC), Manchester, GB ,Fan seller,UK,buyer claiming for the refund
From: Rosette Modiri <[email-masked]>
To: Mbala Zolana <[email-masked]>
Date: Fri, 12 Jul 2019 05:06:30 -0700 (MST)

Hi Mbala, 

Please escalate the case to payments to refund this buyer, the case was an active redirection from 19833692 to 20495376. the original seller didn't fulfil and the buyer has been refunded. 

Please escalate to payments. 

Regards, 
Rosette 

From: "Mbala Zolana" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Thursday, 11 July, 2019 17:50:35 
Subject: 20495376,Windies vs New Zealand - Cricket World Cup 2019 ,2873252, 22/06/2019 13:30,Old Trafford (LCCC), Manchester, GB ,Fan seller,UK,buyer claiming for the refund 

Hi roseet 

The buyer has received the email from marc.healy confirming for the refund but the case never been escalated to the payment team now 14 days have been already passed and buyer is claiming refund 

Can you please check with the marc.healy 

Kind Regard 

Mbala Zolana