Subject: 22250832 - Within Temptation - 11/07/2019 17:00 - Soestdijk Palace, Baarn, NL - Power Seller Broker Pay After Event - UA - Buyer wants names personalised on 3 tickets
From: Rajat Bhardwaj <[email-masked]>
To: Kritika Mirchandani <[email-masked]>
Cc: Rosette Modiri <[email-masked]>, Ajay Thomas <[email-masked]>
Date: Wed, 10 Jul 2019 12:41:17 -0700 (MST)

Hi Kritika, 

Can you please assign this case to any day shift agent. Unable to call due to time difference and buyer's emails are in Dutch. Needs to call buyer and confirm details. 

Kind regards 
Rajat 

From: "Rosette Modiri" <[email-masked]> 
To: "Rajat Bhardwaj" <[email-masked]> 
Cc: "Ajay Thomas" <[email-masked]> 
Sent: Wednesday, July 10, 2019 10:45:54 PM 
Subject: Re: 22250832 - Within Temptation - 11/07/2019 17:00 - Soestdijk Palace, Baarn, NL - Power Seller Broker Pay After Event - UA - Buyer wants names personalised on 3 tickets 

Hi Rajat, 

This particular buyer is requesting for re-personalisation as she provided only one name for the personalisation of 4 tickets. He has now provided the names of 3 attendees but the DOB are missing. 

Could you please assign the case to any of your agents to call the buyer confirm the DOB of each attendees. 

1.Jo Hendrikx 
2. Jof Hendrikx 
3. Oliver Dunker 

Event is in 22 hours away 

Kind Regards, 
Rosette 

From: "Ajay Thomas" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Wednesday, 10 July, 2019 15:30:21 
Subject: 22250832 - Within Temptation - 11/07/2019 17:00 - Soestdijk Palace, Baarn, NL - Power Seller Broker Pay After Event - UA - Buyer wants names personalised on 3 tickets 

Hi Rosette, 

This is with reference to TID: 22250832. The buyer got 4 tickets and all 4 tickets have her name. She wants 3 of the names changed. The names are - 
1.Jo Hendrikx 
2. Jof Hendrikx 
3. Oliver Dunker 
4th ticket is in buyer's name only. That need not be changed 

Request you to forward to relevant team to contact Power Seller and change names if possible 

Kind Regards, 

Ajay