Subject: TID: 21406647 - British F1 GP - Sunday - 14/07/2019 07:00 - Silverstone Circuit, Northamptonshire, GB - fan seller - need contact agent to call buyer
From: Rosette Modiri <[email-masked]>
To: Valentina Bonente <[email-masked]>
Date: Wed, 10 Jul 2019 10:54:01 -0700 (MST)

Hi Val, 

I have checked the case, dean.collopy already spoke to buyer and buyer opted to be refunded however no action has been taken after that then 4 hours after their conversation the buyer has requested for a call back from dean.collopy. 

Please call this buyer and ask if they still need a refund and notify me about the same. 

Regards, 
Rosette 

From: "Valentina Bonente" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Wednesday, 10 July, 2019 21:40:22 
Subject: 21406647 - British F1 GP - Sunday - 14/07/2019 07:00 - Silverstone Circuit, Northamptonshire, GB - fan seller - need contact agent to call buyer 

Hi Rose, 

This is an active redirection from 20094820 to 21406647. buyer is asking to the agent dean.collopy to call him back. In his notes the agent mentioned that this is a COBO issue and tickets are Concession Child. It is mentioned that buyer chose to be refunded. 

Can you please contact the relevant team in order to take action. 

Thanks 
Valentina