Subject: RE: 20396902 - Billie Eilish - 27/08/2019 - Megasport Arena, Moscow, RU - Broker RU - Need ask seller to provide correct tickets
From: Veronika Grigjane <[email-masked]>
To: Elena Lemnaru <[email-masked]>, India Inbox <[email-masked]>, Rosette Modiri <[email-masked]>, Danielle Whyte <[email-masked]>
Cc: Maksim Semenov <[email-masked]>
Date: Tue, 9 Jul 2019 12:09:45 +0000

Hi All,

@Danielle Whyte<mailto:[email-masked]> Another case with  Billie Eilish VIPS tickets.  Will the buyers be contacted soon?

Thank you

Veronika Grigjane
Seller Support RU

________________________________
From: Elena Lemnaru
Sent: Tuesday, July 9, 2019 12:44:37 PM
To: India Inbox; Rosette Modiri; Veronika Grigjane
Cc: Maksim Semenov
Subject: Re: 20396902 - Billie Eilish - 27/08/2019 - Megasport Arena, Moscow, RU - Broker RU - Need ask seller to provide correct tickets

Hi @Veronika<mailto:[email-masked]>,

Can you please help?

Kind Regards
Elena

Seller Support Italian

________________________________
From: India Inbox
Sent: 09 July 2019 12:42:38
To: Rosette Modiri; Elena Lemnaru
Cc: Maksim Semenov
Subject: Re: 20396902 - Billie Eilish - 27/08/2019 - Megasport Arena, Moscow, RU - Broker RU - Need ask seller to provide correct tickets

Hi @Elena Lemnaru<mailto:[email-masked]>

Could the below please be checked with Broker RU?

Kind regards,

Julia

________________________________
From: Rosette Modiri <[email-masked]>
Sent: 09 July 2019 11:39
To: India Inbox
Cc: Maksim Semenov
Subject: TID: 20396902 - Billie Eilish - 27/08/2019 - Megasport Arena, Moscow, RU - Broker RU - Need ask seller to provide correct tickets

Hi There,

With reference to the above TID, the particular event was relocated and rescheduled. Actually the buyer is chasing for the new tickets, stating that the tickets in VIP section will be exchanged for the new seats.

Could you please contact seller support to check with the Broker RU if they have received the new tickets for this event.

Kind Regards,
Rosette
________________________________
From: "Maksim Semenov" <[email-masked]>
To: "Rosette Modiri" <[email-masked]>
Sent: Tuesday, 9 July, 2019 15:07:45
Subject: 20396902 - Billie Eilish - 27/08/2019 - Megasport Arena, Moscow, RU - Broker RU - Need ask seller to provide correct tickets

Hi Rosette!

Buyer emailed us telling that his tickets must be changed.

I asked the buyer to provide us more info about this. He provided us website - https://popfarm.ru/billieeilish<https://protect-eu.mimecast.com/s/OLKVCQnqoI6O7nLhxaVQd?domain=popfarm.ru> with information - VIP tickets will be exchanged for similar places in the stands. More information about the procedure for the exchange of tickets: bit.ly/2XD3smK<https://protect-eu.mimecast.com/s/dOZ2CROrpCrENwXhNi8SI?domain=bit.ly>

Can we please contact seller and ask him to provide correct tickets?

Regards
Maks!