Subject: RE: 22209342 - Travis Scott - 16/07/2019 18:30 - The O2, London, GB - Broker UK - Buyer received empty envelope
From: Sinead Walsh <[email-masked]>
To: Elena Lemnaru <[email-masked]>, India Inbox <[email-masked]>, Rosette Modiri <[email-masked]>
Cc: Daniele Castiglioni <[email-masked]>
Date: Tue, 9 Jul 2019 10:11:00 +0000

Hey All,

I have a lot of dealings with this seller, This seller works with 1 other person.
The 2 have a process for shipping packing etc. They have advised me that the 100% shipped the tickets to the buyer.
The seller has no picture of tickets in envelope etc as he feels he shouldn’t have to go to that extreme lengths.
Seller shipped before MSBD.
Seller advised he has no tickets remaining for this event
May need to be moved to Replace.

Kind regards
Sinéad

________________________________
From: Elena Lemnaru
Sent: Tuesday, July 9, 2019 10:58:42 AM
To: India Inbox; Rosette Modiri; Sinead Walsh
Cc: Daniele Castiglioni
Subject: Re: 22209342 - Travis Scott - 16/07/2019 18:30 - The O2, London, GB - Broker UK - Buyer received empty envelope

Hi @Sinead Walsh<mailto:[email-masked]>,

Can you please have a look?

Kind Regards
Elena

Seller Support Italian

________________________________
From: India Inbox
Sent: 09 July 2019 10:52:26
To: Rosette Modiri; Elena Lemnaru
Cc: Daniele Castiglioni
Subject: Re: 22209342 - Travis Scott - 16/07/2019 18:30 - The O2, London, GB - Broker UK - Buyer received empty envelope

Hi @Elena Lemnaru<mailto:[email-masked]>

Could this please be checked with seller?

Kind regards,

Julia

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From: Rosette Modiri <[email-masked]>
Sent: 09 July 2019 09:15
To: India Inbox
Cc: Daniele Castiglioni
Subject: TID: 22209342 - Travis Scott - 16/07/2019 18:30 - The O2, London, GB - Broker UK - Buyer received empty envelope

Hi There,

With reference to the above TID, the buyer has reported that they have received an empty envelope only with the order details inside and has provided the proof as well.

Could you please contact seller support in order to request for proof of purchase from the Broker UK.

Kind Regards,
Rosette
________________________________
From: "Daniele Castiglioni" <[email-masked]>
To: "Rosette Modiri" <[email-masked]>
Sent: Tuesday, 9 July, 2019 14:29:35
Subject: 22209342 - Travis Scott - 16/07/2019 18:30 - The O2, London, GB - Broker UK - Buyer received empty envelope

Hi Rosie,

with reference to TID22209342, Buyer received empty envelope

Buyer provide proof of the envelop and he received only the receipt of the purchase.

can you please forward to SS UK in order to check with Seller ?

thanks,

kind regards

Daniele