Subject: Re: 21548514 - Elton John - 30/05/2019 - Verona Arena, Verona, IT - Broker NL - Ask returned team about tickets
From: India Inbox <[email-masked]>
To: Rosette Modiri <[email-masked]>, Iacopo Vigano <[email-masked]>
Cc: Maksim Semenov <[email-masked]>
Date: Tue, 9 Jul 2019 09:53:28 +0000

Hi @Iacopo Vigano<mailto:[email-masked]>

Could you please have a look into the below?

Kind regards,

Julia

________________________________
From: Rosette Modiri <[email-masked]>
Sent: 09 July 2019 09:32
To: India Inbox
Cc: Maksim Semenov
Subject: TID: 21548514 - Elton John - 30/05/2019 - Verona Arena, Verona, IT - Broker NL - Ask returned team about tickets

Hi There,

With reference to the above TID, the event got cancelled and the buyer had returned the tickets of this transaction along with TID 21661116. The buyer has been refunded under TID 21661116 and he is chasing the refund of this particular order 21548514.

Could you please check with returns team if they have received the tickets of this particular order or not.

Kind Regards,
Rosette
________________________________
From: "Maksim Semenov" <[email-masked]>
To: "Rosette Modiri" <[email-masked]>
Sent: Tuesday, 9 July, 2019 14:24:25
Subject: 21548514 - Elton John - 30/05/2019 - Verona Arena, Verona, IT - Broker NL - Ask returned team about tickets

Hi Rosette!

On this TID buyer shipped tickets back to us together with TID 21661116.
TID 21661116 received refund on 07.07.2019
Buyer on this TID lost her bank card and chasing refund.

Can we please ask returned team have we received tickets this TID's or not?

Regards
Maks!