Subject: TID: 21548514 - Elton John - 30/05/2019 - Verona Arena, Verona, IT - Broker NL - Ask returned team about tickets
From: Rosette Modiri <[email-masked]>
To: India Inbox <[email-masked]>
Cc: Maksim Semenov <[email-masked]>
Date: Tue, 9 Jul 2019 02:32:54 -0700 (MST)

Hi There, 

With reference to the above TID, the event got cancelled and the buyer had returned the tickets of this transaction along with TID 216611 16. The buyer has been refunded under TID 216611 16 and he is chasing the refund of this particular order 21548514. 

Could you please check with returns team if they have received the tickets of this particular order or not. 

Kind Regards, 
Rosette 

From: "Maksim Semenov" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Tuesday, 9 July, 2019 14:24:25 
Subject: 21548514 - Elton John - 30/05/2019 - Verona Arena, Verona, IT - Broker NL - Ask returned team about tickets 

Hi Rosette! 

On this TID buyer shipped tickets back to us together with TID 21661116. 
TID 21661116 received refund on 07.07.2019 
Buyer on this TID lost her bank card and chasing refund. 

Can we please ask returned team have we received tickets this TID's or not? 

Regards 
Maks!