Subject: Re: 22265771/ The Killers/ 3814969/ 06/07/2019/ Cleveland, US/ Broker US/ Buyer received incorrect tickets
From: Rosette Modiri <[email-masked]>
To: Neeraj Singh <[email-masked]>
Date: Sat, 6 Jul 2019 15:53:14 -0700 (MST)

Hi Neeraj, 

Please call the buyer tonight to check if they attended the event or not. 

Regards, 
Rosette 

From: "Neeraj Singh" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Saturday, 6 July, 2019 22:13:10 
Subject: 22265771/ The Killers/ 3814969/ 06/07/2019/ Cleveland, US/ Broker US/ Buyer received incorrect tickets 

Hi Rose, 

The Buyer purchased tickets for 6:00 PM event, though they have been sent tickets for 8:00 PM event for The Killers for the same day. 

The buyer purchased tickets for 6 PM, she has provided image of the receipt. 
On our website there is a 6PM event and an 8PM event for today. The venue is also different for both the events. Buyer is concerned for time and venue both. 

I have attached the images provided by Buyer; the receipt and both the tickets in this email. 

Kindly do the needful. 

Kind Regards 
Neeraj 

From: "Rosette Modiri" <[email-masked]> 
To: "India Inbox" <[email-masked]> 
Cc: "Neeraj Singh" <[email-masked]> 
Sent: Saturday, 6 July, 2019 07:29:01 
Subject: Re: 22265771/ The Killers/ 3814969/ 06/07/2019/ Cleveland, US/ Broker US/ Buyer received incorrect tickets 

Hi Julia, 

Thanks for the update. 

Kind Regards, 
Rosette 

From: "India Inbox" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Cc: "Neeraj Singh" <[email-masked]> 
Sent: Saturday, 6 July, 2019 07:18:54 
Subject: Re: 22265771/ The Killers/ 3814969/ 06/07/2019/ Cleveland, US/ Broker US/ Buyer received incorrect tickets 

Hi Rosette, 

We do not need to forward this to CSNY, please advise the buyer the tickets are correct and valid. 

Kind regards, 

Julia 

From: Rosette Modiri <[email-masked]> 
Sent: 06 July 2019 01:44 
To: India Inbox 
Cc: Neeraj Singh 
Subject: TID: 22265771/ The Killers/ 3814969/ 06/07/2019/ Cleveland, US/ Broker US/ Buyer received incorrect tickets 
Hi There, 

With reference to the above TID, the buyer had purchased tickets for The Killers at 6:00 pm however they received tickets for The Killers at 8:00 pm. 

Could you please contact CSNY to check with the Broker US if they can provide the correct tickets to the buyer. 

Kind Regards, 
Rosette 

From: "Neeraj Singh" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Saturday, 6 July, 2019 06:37:27 
Subject: 22265771/ The Killers/ 3814969/ 06/07/2019/ Cleveland, US/ Power Seller, US/ Buyer received incorrect tickets 

Hi Rosette, 

The Buyer purchased tickets for 6:00 PM event, though they have been sent tickets for 8:00 PM event for The Killers for the same day. 
Kindly escalate it to Seller Support. 

Kind Regards 
Neeraj Singh