Subject: TID: 22098482 -- Falsterbo Horse Show -- 13/07/2019 at 09:00 pm -- Falsterbo Horse Show Arena, Falstebro, SE -- Broker RU -- Buyer request for a refund.
From: Rosette Modiri <[email-masked]>
To: India Inbox <[email-masked]>
Cc: Himanshu Manral <[email-masked]>
Date: Sat, 6 Jul 2019 14:00:26 -0700 (MST)

Hi There, 

With reference to the above TID, the seller has offered downgrades with 50% compensation however the buyer has declined the offer. 

Could you please assign this to seller support to check if the Broker RU can fulfil or not. 

Kind Regards, 
Rosette 

From: "Himanshu Manral" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Saturday, 6 July, 2019 01:23:05 
Subject: TID: 22098482 -- Falsterbo Horse Show -- 13/07/2019 at 09:00 pm -- Falsterbo Horse Show Arena, Falstebro, SE -- Broker RU -- Buyer request for a refund. 

Hi Rosette, 

Previous agent "rhianna.sheil" offered downgraded alt. tix to the buyer with the 50% compensation as per seller request. 

Buyer rejected the offer and request for a full refund now. 

We need to confirm from the seller whether he can fulfil the order or not. 

Please do the needful. 

Regards, 
Himanshu