Subject: Re: TID: 22182300 / Once On This Island / Circle In The Square, New York, US / 06/07/2019 14:00 / Ticket Network / buyer received incorrect tickets.
From: India Inbox <[email-masked]>
To: Rosette Modiri <[email-masked]>, CS.NewYork <[email-masked]>
Cc: Sumit Gangwar <[email-masked]>
Date: Sat, 6 Jul 2019 16:05:08 +0000

Hi there,

@CS.NewYork<mailto:[email-masked]> could we have confirmation that tickets are correct?

It matches with the venue, date and section but thhere's no event name.
I tried and check e-tickets for the same event but there are no other sales.

Thanks!

Ana.

________________________________
From: Rosette Modiri <[email-masked]>
Sent: Saturday, July 6, 2019 3:51 PM
To: India Inbox
Cc: Sumit Gangwar
Subject: TID: 22182300 / Once On This Island / Circle In The Square, New York, US / 06/07/2019 14:00 / Ticket Network / buyer received incorrect tickets.

Hi There,

With reference to the above TID, the buyer had purchased 2 tickets for Once On This Island however he received tickets for OKLAHOMA which seems to be a different event.

Could you please contact CSNY to check with Ticket Network if they can fulfil the correct tickets or not.

Event is in 2 hours away.

Kind Regards,
Rosette
________________________________
From: "Sumit Gangwar" <[email-masked]>
To: "Rosette Modiri" <[email-masked]>
Sent: Saturday, 6 July, 2019 21:05:36
Subject: 22182300 / Once On This Island / Circle In The Square, New York, US / 06/07/2019 14:00 / Ticket Network  /  buyer received incorrect tickets.

Hi Rosette,

This is regarding above mentioned TID 22182300, the buyer called informing that the tickets are for different event " OKLAHOMA", whereas the event is Once On This Island.

The event is 3 hours away only.

Kindly forward it to the relevant department and update.

Regard's
Sumit