Subject: Re: 19269702 - The Rolling Stones - 07/07/2019 - Gillette Stadium, Foxborough, US - Broker US - Please re-send the tickets
From: Rosette Modiri <[email-masked]>
To: India Inbox <[email-masked]>
Cc: Jacklyn Coronel <[email-masked]>, "CS.NewYork" <[email-masked]>, Muskan Chaudhary <[email-masked]>
Date: Fri, 5 Jul 2019 16:27:04 -0700 (MST)

Hi Julia, 

The agent is working on it now. 

Thanks for the great help! 

Kind Regards, 
Rosette 

From: "India Inbox" <[email-masked]> 
To: "Jacklyn Coronel" <[email-masked]>, "Rosette Modiri" <[email-masked]>, "CS.NewYork" <[email-masked]> 
Cc: "Muskan Chaudhary" <[email-masked]> 
Sent: Saturday, 6 July, 2019 04:53:04 
Subject: Re: 19269702 - The Rolling Stones - 07/07/2019 - Gillette Stadium, Foxborough, US - Broker US - Please re-send the tickets 

Thank you Jacklyn. 

[ mailto:[email-masked] | @Rosette Modiri ] can agent please action case as below? 

Kind regards, 

Julia 

From: Jacklyn Coronel 
Sent: 05 July 2019 23:16 
To: India Inbox; Rosette Modiri; CS.NewYork 
Cc: Muskan Chaudhary 
Subject: Re: 19269702 - The Rolling Stones - 07/07/2019 - Gillette Stadium, Foxborough, US - Broker US - Please re-send the tickets 

Hello, 

Please advise the buyer to create an account with the link below. 

[ https://am.ticketmaster.com/gillettestadium/ | https://am.ticketmaster.com/gillettestadium/ ] 

The tickets should be there. Please reach out if they continue to have trouble. 

Best regards, 

Jacklyn 

Seller Support US, v iagogo Inc 
Phone: (415) -429-1056 
7 days a week 1pm EST – 10pm EST 

From: India Inbox 
Sent: Friday, July 5, 2019 5:52:44 PM 
To: Rosette Modiri; CS.NewYork 
Cc: Muskan Chaudhary 
Subject: Re: 19269702 - The Rolling Stones - 07/07/2019 - Gillette Stadium, Foxborough, US - Broker US - Please re-send the tickets 
HI [ mailto:[email-masked] | 
@CS.NewYork ] 

Would it be possible to check with seller if they can re-transfer? 

Kind regards, 

Julia 

From: Rosette Modiri <[email-masked]> 
Sent: 05 July 2019 21:26 
To: India Inbox 
Cc: Muskan Chaudhary 
Subject: TID: 19269702 - The Rolling Stones - 07/07/2019 - Gillette Stadium, Foxborough, US - Broker US - Please re-send the tickets 
Hi There, 

With reference to the above TID, the buyer is chasing their tickets and provided the proof of TicketMaster account without tickets. 

Could you please contact CSNY to check with the Broker US if they can re-transfer the tickets to buyer. 

Event is in 2 day(s), 2 hours away 

Kind Regards, 
Rosette 

From: "Muskan Chaudhary" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Saturday, 6 July, 2019 01:51:25 
Subject: 19269702 - The Rolling Stones - 07/07/2019 - Gillette Stadium, Foxborough, US - Broker US - Please re-send the tickets 

Hi Rosette, 

With reference to the TID: 19269702 

Buyer called in chasing for tickets. The seller has uploaded the proof of purchase but buyer hasn't received any tickets in his ticketmaster account 
Could you please re-send the tickets to buyer. 

Thanks and Regards 
Muskan