Subject: Re: 19269702 - The Rolling Stones - 07/07/2019 - Gillette Stadium, Foxborough, US - Broker US - Please re-send the tickets
From: India Inbox <[email-masked]>
To: Jacklyn Coronel <[email-masked]>, Rosette Modiri <[email-masked]>, CS.NewYork <[email-masked]>
Cc: Muskan Chaudhary <[email-masked]>
Date: Fri, 5 Jul 2019 23:23:04 +0000

Thank you Jacklyn.

@Rosette Modiri<mailto:[email-masked]> can agent please action case as below?

Kind regards,

Julia

________________________________
From: Jacklyn Coronel
Sent: 05 July 2019 23:16
To: India Inbox; Rosette Modiri; CS.NewYork
Cc: Muskan Chaudhary
Subject: Re: 19269702 - The Rolling Stones - 07/07/2019 - Gillette Stadium, Foxborough, US - Broker US - Please re-send the tickets

Hello,

Please advise the buyer to create an account with the link below.

https://am.ticketmaster.com/gillettestadium/

The tickets should be there. Please reach out if they continue to have trouble.

Best regards,

Jacklyn

Seller Support US, viagogo Inc
Phone: (415) -429-1056
7 days a week 1pm EST – 10pm EST

________________________________
From: India Inbox
Sent: Friday, July 5, 2019 5:52:44 PM
To: Rosette Modiri; CS.NewYork
Cc: Muskan Chaudhary
Subject: Re: 19269702 - The Rolling Stones - 07/07/2019 - Gillette Stadium, Foxborough, US - Broker US - Please re-send the tickets

HI @CS.NewYork<mailto:[email-masked]>

Would it be possible to check with seller if they can re-transfer?

Kind regards,

Julia

________________________________
From: Rosette Modiri <[email-masked]>
Sent: 05 July 2019 21:26
To: India Inbox
Cc: Muskan Chaudhary
Subject: TID: 19269702 - The Rolling Stones - 07/07/2019 - Gillette Stadium, Foxborough, US - Broker US - Please re-send the tickets

Hi There,

With reference to the above TID, the buyer is chasing their tickets and provided the proof of TicketMaster account without tickets.

Could you please contact CSNY to check with the Broker US if they can re-transfer the tickets to buyer.

Event is in 2 day(s), 2 hours away

Kind Regards,
Rosette
________________________________
From: "Muskan Chaudhary" <[email-masked]>
To: "Rosette Modiri" <[email-masked]>
Sent: Saturday, 6 July, 2019 01:51:25
Subject: 19269702 - The Rolling Stones - 07/07/2019 - Gillette Stadium, Foxborough, US - Broker US - Please re-send the tickets

Hi Rosette,

With reference to the TID: 19269702

Buyer called in chasing for tickets. The seller has uploaded the proof of purchase but buyer hasn't received any tickets in his ticketmaster account
Could you please re-send the tickets to buyer.

Thanks and Regards
Muskan