Subject: Re: 22142282 -- Detroit Tigers Vs. Boston Red Sox -- 05/07/2019 at 19:10 pm -- Comerica Park, Detroit, US -- Broker US -- Buyer chasing TMMT
From: Jacklyn Coronel <[email-masked]>
To: India Inbox <[email-masked]>, Rosette Modiri <[email-masked]>, CS.NewYork <[email-masked]>
Cc: Himanshu Manral <[email-masked]>
Date: Fri, 5 Jul 2019 23:04:31 +0000

Hello,

Please send the buyer the link below so they may create an MLB account.

The tickets will be there. Please reach out if the buyer can not locate the tickets after.

https://www.mlb.com/redsox/tickets/my-tickets-guide

[https://www.mlbstatic.com/mlb.com/images/share/111.jpg]<https://www.mlb.com/redsox/tickets/my-tickets-guide>
My Red Sox Tickets | Boston Red Sox - mlb.com<https://www.mlb.com/redsox/tickets/my-tickets-guide>
www.mlb.com
MLB.COM ACCOUNT LINK. Creating a new account or linking an existing MLB.com account allows you to take full advantage of the My Red Sox Tickets features, particularly your ability to synchronize all of your ticket activity from redsox.com, on one account.. If you have an existing registered MLB account:

Best regards,

Jacklyn

Seller Support US, viagogo Inc
Phone: (415) -429-1056
7 days a week 1pm EST – 10pm EST

________________________________
From: India Inbox
Sent: Friday, July 5, 2019 5:37:04 PM
To: Rosette Modiri; CS.NewYork
Cc: Himanshu Manral
Subject: Re: 22142282 -- Detroit Tigers Vs. Boston Red Sox -- 05/07/2019 at 19:10 pm -- Comerica Park, Detroit, US -- Broker US -- Buyer chasing TMMT

Hi @CS.NewYork<mailto:[email-masked]>

Could we kindly ask the seller to re transfer the tickets?

Kind regards,

Julia

________________________________
From: Rosette Modiri <[email-masked]>
Sent: 05 July 2019 19:41
To: India Inbox
Cc: Himanshu Manral
Subject: TID: 22142282 -- Detroit Tigers Vs. Boston Red Sox -- 05/07/2019 at 19:10 pm -- Comerica Park, Detroit, US -- Broker US -- Buyer chasing TMMT

Hi There,

With reference to the above TID, the buyer has claimed that tickets are still not available on their TicketMaster account and provided the proof.

Could you please contact CSNY to check with the Broker US if they can re-transfer the tickets to buyer.

Event is in 4 hours away.

Kind Regards,
Rosette
________________________________
From: "Himanshu Manral" <[email-masked]>
To: "Rosette Modiri" <[email-masked]>
Sent: Friday, 5 July, 2019 23:29:11
Subject: TID: 22142282 -- Detroit Tigers Vs. Boston Red Sox -- 05/07/2019 at 19:10 pm -- Venue : Comerica Park, Detroit, US -- Broker US -- Buyer chasing TMMT

Hi Rosette,

Buyer claimed that she did not received the TM confirmation email yet to accept the TMMT.

Previous agent request the buyer to upload the screenshot of her inbox and spam folder as a proof of no email received.

Buyer uploaded the proof and request to send the TMMT asap.

Seller has already uploaded the PoT as well.

We need to inform the seller to re transfer the TM tix again.

Please do the needful.

Regards,
Himanshu